Food Allergy Disclaimer
Fooble makes every attempt to identify ingredients that may cause an allergic reaction for those with food allergies. However there is always risk of contamination as in our kitchen we use products such as milk, eggs, gluten etc, although we have strict cross-contamination policies and we’re “peanut-free” facility we cannot guarantee a total absence of these products in any of our bakery or deli items.
Please contact with specific questions you may have regarding allergens or food consumption.
DO I HAVE TO COOK A FOOBLE MEAL?
Yes, we do all the planning and buying and provide you with easy recipes and fresh ingredients, premeasured in exact quantities, delivered to your door. All you need to do is cook up amazing dinners with your partner, housemates, friends or family. We believe that the freshest and most delicious food is that which has been freshly prepared and has no preservatives. It’s this convenience and focus on quality and freshness that is behind the FOOBLE brand.
WHAT INGREDIENTS SHOULD I HAVE AT HOME?
You’ll need a few basic ingredients from your own pantry as you prepare your recipes. These include salt, pepper, butter, eggs, sugar, olive oil, vegetable oil, and milk.
HOW MANY MEALS IN A FOOBLE CHEST?
You can choose to have 1 or 2 meals per week in the FOOBLE chest series. This gives you maximum flexibility and affordability. You also choose whether you’d like the chest to cater for 4, 8 or 12 people.
CAN I CHOOSE MY OWN FOOBLE CHEST MEALS?
Yes you can. First you need to choose a FOOBLE CHEST. Then you can swap variables within the chests offered from your different burger sauces, meat choices to pizza toppings. There may be a small extra cost per dish on some recipes when you swap out chests or the variables completely - this charge will show when you choose your chests.
CAN I MIX AND MATCH SERVING SIZES IN MY ORDER?
Yes! For most menu items, you will have the option to select 4, 8 or 12 servings. When you make a modification, be sure to save your changes before logging out.
HOW LONG WILL MY FOOBLE MEAL LAST?
The fresh produce and protein ingredients are super fresh and some have a short shelf life. Collective ingredients for each dish and the fresh ingredients for that dish will last up to 3 days. The service is designed to provide you with a convenient way of having delicious, freshly weekend lunches or suppers on hand.
CAN I FREEZE FOOBLE INGREDIENTS?
If you receive your chicken, red meat, and you don’t think it will be eaten within the advised number of days, you can pop them straight into the freezer to keep them fresher for longer. For the most delicious results, it’s preferable to not refreeze fish meals and/or patties (still to come). These fish have been frozen once already, in order to give the supplier time to catch them using sustainable methods, in preparation for your order.
SHOULD I WAS MY VEGETABLES?
We’re committed to sourcing organic produce where possible. This means that there is a chance little critters or traces of soil could make their way into some of your vegs. So, it is always best to wash your veggies to avoid any of that ruining your meal.
Our wonderful herb and leaf suppliers do not wash any of the delicate herbs. This would risk bruising and breaking them, as well as shorten the shelf life. Therefore, it is best to rinse them before use.
All of our pre-packaged salads and slaw packs have already gone through a rinsing process, so those are good to eat as is! We always would however suggest a good rinse...
HOW CAN I SHARE FEEDBACK ON THE MEALS I'VE ORDERED?
You can rate and review your meals online OR email FOOBLE at email@example.com.
Your feedback will go straight to our culinary team!
DOES FOOBLE CATER TO SPECIFIC DIET PLANS?
We don't currently offer meals sponsored by a specific diet plan like Keto or Paleo but that doesn't mean our meals won't qualify for those plans. Check out our CHESTS & RECIPES to see if our selections fit your needs #futureplansforsure
ARE THE INGREDIENTS ORGANIC?
Are the ingredients organic?
We go organic where and when possible. We also use as much seasonal South Africa produce as possible in our recipes, and we’re proud to have meat in our recipes, from local classics to specialist choices.
WHAT HAPPENS IF THERE IS SOMETHING WRONG WITH THE FOOD?
It's our absolute mission to provide the highest quality ingredients possible. We buy from the very best providers, we package to preserve the food in the best way possible and we deliver it special, thermally cooled boxes, doing our utmost to preserve the cold chain all the way. If you find that anything in your box is not 100%, please contact us right away and we'll do everything we can to make it right.
WHAT IF MY DELIVERY IS MISSING AN INGREDIENT?
Contact us right away and we'll do everything we can to make amends.
WHAT ARE 'USE WITHIN' DATES?
This is the time in which your meal should be prepared in order to guarantee the highest possible quality. Your food may still be fine after this date but we can not guarantee it’ll be at its best. Fooble meals usually have a “Use Within 2 Day” variant attached, it means that you should eat on the day of delivery or a day after.
ARE YOUR GLUTEN-FREE RECIPES SUITABLE FOR CELIACS?
We still process products containing gluten in our warehouse, so strictly speaking, no. We will try our best to create multiple gluten-free meals in the months to come, but cannot guarantee it does not bear trace amounts due to sharing a packaging facility with ingredients that contain gluten.
IS FOOBLE MEAT HALAAL OR KOSHER?
No. Our free-range chicken farmer, Elgin, is Halaal Certified but other meat suppliers process pork as one of their offerings. We receive and package pork where we would other meats, which may also be in the presence of alcohol. We will be sure to keep you updated should we receive a Halaal or kosher certification.
IS FOOBLE SUITABLE FOR CHILDREN?
Yes! We cater to the needs and wants of all palates, especially since you can choose any meals outside of your default subscription category, based on your unique taste. If you still want to enjoy recipes that may have chilli or spice in them, you can leave out the undesired ingredients or cut back on any spice mixes. It’s up to you!
DOES FOOBLE OFFER VEGETARIAN OPTIONS?
Yes, in time to come – we will soon have a whole category dedicated to it, providing new vegetarian recipes a week..